Return and Shipping Policy:
If you are not satisfied with any purchase made with Kinetic Motorworks, notify us within thirty-six (36) hours of receiving the package. Items may only be returned if they differ from what you ordered (ie. we shipped the wrong part to you) or you suspect there may be a defect with an item. Fitment issues (ie. you ordered the wrong part) are not a valid reason to return an item, and no refund requests due to fitment issues will be honored. To return an item incorrectly shipped to you, or that you believe to be defective, you must obtain a Return Merchandise Authorization Number (RMA #). The goods must be returned within ten (10) days in the same condition and in the original packaging. If the merchandise is damaged, or not in the original packaging, or no valid RMA # appears on the outside packaging, no refund will be forthcoming and you own the original purchase. The customer will be responsible for all shipping charges.
Electronic items are subject to engineering inspection prior to a refund being issued. All electronic items are carefully tested and inspected prior to sale. All items sold by Kinetic Motorworks are new unless otherwise specified.
If you believe a product you receive from Kinetic Motorworks has any defect, please contact us immediately. In the unlikely event that any issue should arise with your purchase, we are very motivated to locate and resolve the cause of the problem. If a manufacturing problem has occurred, we will investigate the part once it is returned to us, and then check with the manufacturer. If a defect is determined, the defective part will be replaced at no additional cost to you, or if you prefer, we will provide a full refund.
By reading, understanding, and agreeing to the above you hereby release Kinetic Motorworks, its affiliates, employees, and shareholders of any and all liability associated with the installation of Kinetic Motorworks sold products on any vehicle.
Privacy Policy:
This policy covers how Kinetic Motorworks treats personal information that Kinetic Motorworks collects and receives, including information related to your past use of Kinetic Motorworks products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.
This policy does not apply to the practices of companies that Kinetic Motorworks does not own or control, or to people that Kinetic Motorworks does not employ or manage. Kinetic Motorwork collects personal information when you register with Kinetic Motorworks, when you visit Kinetic Motorworks pages and when you enter promotions or sign up for the newsletter.
When you register we ask for information such as your name, email address, and zip code. Once you register with Kinetic Motorworks and sign in to our services, you are not anonymous to us.
Kinetic Motorworks collects information about your transactions with us, including information about past purchases and services that we offer.
Kinetic Motorworks receives and records information on our server logs from your browser, including your IP address, Kinetic Motorworks cookie information, and the page you request.
Kinetic Motorworks uses information for the following general purposes: to improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.
Kinetic Motorworks does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:
We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Kinetic Motorworks terms of use, or as otherwise required by law.
We transfer information about you if Kinetic Motorworks is acquired by or merged with another company. In this event, Kinetic Motorworks will notify you before information about you is transferred and becomes subject to a different privacy policy.
Cookies
Kinetic Motorworks may set and access Kinetic Motorworks cookies on your computer.
Kinetic Motorworks uses web beacons to access Kinetic Motorworks cookies inside and outside our network of web sites and in connection with Kinetic Motorworks products and services.
Confidentiality and Security
We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
We have electronic and procedural safeguards that comply with federal regulations to protect personal information about you.
Changes to this Privacy Policy
Kinetic Motorworks may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Kinetic Motorworks account or by placing a prominent notice on our site.
Website Terms of Use
The terms and conditions set forth in this Agreement constitute the entire agreement between Kinetic Motorworks, by and on behalf of its subsidiaries and affiliates, and users of the Website. Kinetic Motorworks will not be bound by any additional or different terms on order forms or other documents that are inconsistent with these terms. By using the Website, you signify that you have read, understand and agree to be bound by these Terms of Use. It is your responsibility to regularly review these Terms of Use.
Legal Disclaimer
We make no claims as to emission performance for street or highway use. Some equipment is not sold for street use in any state or country where state or federal regulations prohibit its use. Some items listed in the online catalog are intended for off road use only. Federal regulations and some state laws prohibit the removal, modification, or rendering inoperable of any device or design element that affects vehicle emission or safety in a vehicle used on public highways. Violation of such laws may subject the owner or user to fines or penalties; we highly recommend you check local and federal laws for compliance regulations prior to purchasing said parts. Please be aware that installation of performance products may void a manufacturer’s warranty coverage, if any, on your vehicle, and that vehicles modified by the use of performance parts may no longer lawfully be used on public highways. Dealers, installers, and end-users assume all costs and risks associated with the purchase and installation of these items. The majority of products sold through our website are designed for U.S. vehicle fitment only, and many are restricted based on make and model year; it is the consumer’s responsibility to ensure the products being purchased are compatible with the intended vehicle make, model, year, and current performance application. As most aftermarket products are engineered for compatibility with OEM components, the consumer also assumes all responsibility and risk associated with any potential conflicts or problems that may arise from the use of multiple aftermarket products.
Pricing
All pricing is subject to change without prior notice. We reserve the right to adjust the price of any product sold through the Website at any time in our sole discretion. In the event that a product is listed on the Website at an incorrect price due to a typographical error or error in pricing information received from our suppliers, Kinetic Motorworks shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price. Kinetic Motorworks shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Kinetic Motorworks shall issue a credit to your credit card account in the amount of the incorrect price.
Warranties and Disclaimers
YOU EXPRESSLY AGREE THAT USE OF THIS WEBSITE IS AT YOUR SOLE RISK. ALL INFORMATION APPEARING ON THE WEBSITE IS PROVIDED “AS IS, AS AVAILABLE” AND WITHOUT WARRANTIES OF ANY KIND WITH RESPECT TO ITS CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE. THE COMPANY DOES NOT WARRANT THAT OPERATION OF THE WEBSITE WILL BE UNINTERRUPTED OR FREE FROM ERRORS, THAT DEFECTS WILL BE CORRECTED OR THAT THE WEBSITE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Applicable Law
This Agreement shall be governed and constructed in accordance with the laws of the State of New Hampshire, without regard to conflicts of law provisions. Sole and exclusive jurisdiction for any action or proceeding arising out of or related to this Agreement shall be an appropriate state or federal court located in New Hampshire.
Any cause of action you may have with respect to your use of this Website must be commenced within one year after the claim or cause of action arises. If for any reason a court of competent jurisdiction finds any provision of this Agreement, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to affect the intent of the Agreement, and the remainder of this Agreement shall continue in full force and effect.
Conditions of Use
By visiting or purchasing from Kineticmotorworks.com or affiliated sites, you agree to abide by our terms and conditions, including those set forth in these Terms of Use. Any revisions to these Terms of Use will be posted on this page and any other page we deem necessary to inform our users of any changes made. We reserve the right to modify these Terms of Use at any time. Your continued use of the Site following any policy revisions constitutes your acceptance of and agreement with the changes made.
